After months and months of being controlled by a provider that is supposed to be providing respite for us every two weeks where I have repeatedly asked for them to keep the same person. Every time they change the girl which completely unsettles me due to unfamiliarity causes mr a great deal of stress and anxiety.
Last Thursday they tried to send a new girl without notice, saying the regular lady was sick. This has been used on several occasions when the scheduler, incompetent as she is by using the same excuse.
I ended up quite infuriated and vented my anger at the people concerned and ended up by cancelling the service stating that they did not know anything about dementia.
Sometime later another lady rang me to promise once again that she would assign me two ladies to come all the time incase one is sick or away on leave.
I reluctantly agreed and said that If they went back on their word as they have done before then I will cancel the service.
This experience left me upset and unable to settle down at all. Increased anxiety levels ans my heart feeling like it will jump out my chest.
My energy level was and still is ( 3 days later ) the same with no energy at all and the same feeling in my chest.
That was Thursday, it is now Saturday night and I have just told my wife that I will go to the doctor tomorrow and why. She is now worried and wants me to go now to the doctor.
I am usually full of energy but my level at the moment is so low that i am having trouble doing anything.
I normally don’t complain about things that are affecting me but i felt that the incompetence of a provider who is supposed to be providing care for PWD, actually know little about dementia and how to treat a person with dementia.